Whether you know exactly what you're looking for or are just
having a browse, here are a few tips to make searching the Ken's
Yard website quick, easy and effective.
If you know what you're looking for, try entering a keyword into
the search bar on the website homepage (located underneath the
'Ken's Yard Building Supplies' logo) and hit the pink 'search' icon
to bring up results. You will be presented with a list of products
from our website, ordered by relevance.
The more specific the keyword entered, the fewer the number of
products in the result e.g. if you were to search for 'doors' the
search will come up with all of the internal and external doors on
our website, including patio doors, regardless of material or
style. This search will also produce many door related products,
such as door handles and casings. If you were to search for 'oak
doors', on the other hand, this would immediately narrow your
results, bringing up only products which have the words 'oak' and
'door' in their name or description.
Try performing searches using a few different keywords, to make
sure you are finding as many relevant products as possible. If you
want to remember the location of a product on our website for
future reference, you can bookmark the url or take a note of the
Product Code (this is displayed above the price of an item in its
product page, and will begin with the letters 'ky'). You can also
take a note of the full name of the product, as future searches
will bring this up.
Searching By Category
You can also browse the site by clicking on the main category
headings located near the top of the home page, directly below the
search bar - such as 'Roof Windows' or 'Internal Doors'. Click on
one of these headings and it will take you directly to that section
of the website - i.e. all of the roof windows or internal doors
etc. From there you must make a selection between a given choice of
sub-categories, as represented by pictures and a short description
(just click on the appropriate picture and it will take you
Alternatively, hover the curser over the homepage category title
without clicking, to bring up the list of sub-categories, such as
'VELUX Windows' or 'Interior Oak Doors'. Click on the appropriate
sub-heading to head straight to the sub-category of products you
are interested in.
Once you have made your search or selected your category, it is
easy to narrow results to bring up more specific products using the
tick filters to the left hand side of the page. You can choose to
narrow your search by factors such as sub-category, price and brand
- simply click inside the small tick box or click on the filter
itself to make your selection.
Products can be sorted by:
- Best Selling
- Price Low to High
- Price High to Low
- Name A - Z
- Name Z - A
Products will automatically be sorted by Relevance for search
results made from the search bar and by Best Selling if you have
selected a category. To order products according to a different
value, click on the small arrow in the dropdown menu at the top of
the page next to 'Sort By' or 'Order By' and select a sorting
option from the list.
To view the full product page of a product you are interested
in, click on the yellow 'View Product' icon located below (for
category results) or on the right hand side (for search results) of
the product listing. This will bring up the individual product page
where you can view product pictures, read the full product
description and view pricing and sizing options. Alternatively, you
can click on the product name in a list and this will take you to
the product page.
Depending on the type of product, there may also be tabs with
additional information, such as delivery details and further
technical information e.g. installation instructions or colour
charts. Simply click on a tab heading to view it.
All products have a 'FAQs' tab where you can view commonly asked
questions and answers and submit your own questions for answering.
If your question hasn't already been asked, you can fill in the
online form and submit it - not only will you be emailed a
response, but the question and answer will be added to the
product's FAQ section to aid future customers with their
If you are after an answer in a hurry or you'd simply prefer to
talk to someone, you can call the office from 8.30 am to 5 pm,
Monday to Friday and speak to a friendly member of our customer
service team. If we don't have the information you are looking for,
we aim to find out for you and call you back as soon as we can.
You can also email us at firstname.lastname@example.org with any queries or questions.
Hint: If you would like to start your search anew, clicking
on the Ken's Yard Building Supplies logo, located at the top of
every webpage, will transport you directly to the Ken's Yard