At Kens Yard, we are committed to maintaining the trust and
confidence of our visitors and to protecting your privacy at all
times. We DO NOT sell, rent or trade any personal information such
as email addresses with other parties for marketing purposes.
However, as part of your interaction with our website and services,
certain personal information will be offered by yourself in order
to allow us to service your requirements effectively and we do
exactly how we look after that information and how it will be
are, how they work and how you can manage them, please refer to our
What Information Do We Store?
When you place an order on our website, we will request your
contact details - name, address, email, phone number. This
information is stored on our secure database so that we can
communicate with you regarding your order and delivery, anbd so
that we can quickly identify you and your order in the future if
you do business with us again or if you require copies of any
paperwork relating to your order such as VAT Invoices.
How Do We Use The Information We Store?
We will use the contact information you provide us in order to
liaise with you regarding your order and delivery. We will also
pass your delivery address and contact number on to our courier so
that they can ensure a smooth delivery of your goods.
If you contact us in furture and wish to discuss an old order
and request some paperwork from an old order, we can access this
information quickly and easily as a result of having stored some of
your personal information in our secure database.
We may uise your email address to contact you from time to time
to contact you about promotions, discounts or new products you may
be interested in, however we will never bombard you with emails and
we will never share your email address with any 3rd party outside
of Kens Yard. PLEASE NOTE: If you do receive a
marketing email from us, you will ALWAYS be given the opportunity
to unsubscribe yourself from our mailing list with immediate
Your Right to Request Deletion of your
As per the new GDPR regulations 2018, it is your right as an EU
citizen to request that we delete any data relating to yourself or
your order and cease storing this information on our database. If
you wish to do this, you can simply email us at
firstname.lastname@example.org or write to us at: -
Kens Yard: A Div of Orchard Tibmer Products Ltd.
Unit 2, Newford Park
Orchardbank Business Park
The Information We DO NOT Store?
Whilst Kens Yard is an e-commerce website and requires you to
pay for goods either online or over the phone, we would like to
stress that we DO NOT store any of your payment information. All
Kens Yard payment transactions are managed by Worldpay (UK) Ltd.
When you go through our checkout process online, at the point of
payment, you will be transferred to a secure RBS Worldpay portal to
fill in your payment details. We have no access to this data. If
you pay over the phone, our customer service advisor will insert
these details into a secure RBS Worldpay portal on their computer
in order to process the transaction, and once again, will have no
further access ot these details once the payment has been
By submitting your information to us and continuing to use our
website you agree to the use of the information as set out in this