3 – 5 day delivery. In most cases, products will be delivered within 3 – 5 working days. Special sizes (indicated in the size drop-down) will take 8 – 10 working days. If you would like specific details on your product, please call 0844 856 9420 or email Ken’s Yard Customer Service
All deliveries require a signature – don’t get carded, let us know if your order can be left at a secure location. Job Done.
Returns Policy – Not happy with your order? We’ll let you return your order for a full refund, no reason required, provided the goods are within the original packaging in sellable condition and are returned within the time stated. Click on the link to view the full details
Is the GGL 3059 window suitable for a bathroom? A:
We would recommend the equivalent window in White Polyurethane for bathrooms and kitchens (the GGU 0059
) because the polyurethane coating protects the pine core against humidity and prolongs the life-time of your window. Q:
Do the dimensions of the window refer to the whole window or the glazed area? A:
The VELUX Sizing information always refers to the external frame size of the window and not the glazed area. Q:
Do you offer an installation service? A:
Ken's Yard do not offer an installation service but we can recommend a VELUX Authorised installer in your area. Just tell us your postcode and we'll point you in the right direction.
Q: is the outside of the window pine?
A: No -- the inside of the window frame is clear, lacquered pine. The outside window frame is a gunmetal grey colour aluminium.
All standard Velux roof windows are grey aluminium on the outside except for Conservation Roof Windows
, which are black colour aluminium in exterior. Velux can make roof windows in a different coloured exterior frame for an extra cost and extended delivery times. Please contact us
for a quote if this is something you would be interested in.
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