Ordering Instructions

Your Choice of Order Method

To place and order with Ken's Yard you can select any of the following methods:

Offline Payment

If you select to pay offline please make cheques payable to Ken's Yard: A Division of Orchard Timber Products Ltd..

Shopping and Online Ordering

Ken's Yard website has been designed for simple navigation and ease of ordering. You will also see Bulk Buy Deals on a number of building products where it pays to buy more than one item. You will also find great special offers and many of the latest products to hit the market.

Safe and Secure Ordering

Here at Ken's Yard you can order from our full range of over 30,000 product lines and builders supplies. Transactions are secure and we will not pass on or use your personal details without asking you first. Any order may be returned within 30 days for a full refund should you change your mind.

Payment Methods

We accept payment from all major credit and debit cards. There is no supplementary charge for using cards and the payment process is quick and easy. We take security very seriously which is why we process all card payments using WorldPay. This means that you can be assured that your details are processed through state of the art secure servers using the following security checks:

• Card Verification Value (CVV2)
• Address Verification Service (AVS)
• Cardholder authentication (Verified by Visa and MasterCard SecureCode)

WorldPay also uses a sophisticated checking system that identifies potentially fraudulent transactions.

It compares the payment information that you supply, with a constantly updated database of millions of payments. This helps to detect patterns of fraudulent activity and notify us of the potentially fraudulent situations. You can be safe in the knowledge that your details are secure with us.