Ken's Yard uses a selection of 3rd party carriers to deliver
goods to you as quickly and efficiently as possible and in some
cases the goods will come direct from the manufacturer.
All Ken's Yard deliveries are 'Kerbside Deliveries'. In
other words, you MUST ensure you have assistance to unload the
goods and transport them inside your home or to your required
storage location, as the driver of the delivery vehicle is not
allowed to assist with this.
Our delivery rates vary depending on the product but all
delivery information should be clearly stated on the relevant
product pages and you will be provided a delivery estimate when you
add the products to your basket. A final accurate delivery price
will be applied once you have inserted your postcode in the
Lead times will also vary dependent on the product and should be
clearly stated on the relevant product pages. The states lead times
will typically apply to UK Mainland postcodes only (excluding
Scottish Highlands) and for deliveries outside of this area you'll
need to contact us for a more accurate price and lead time.
Deals & Promotions
Please note that any deals and promotions we run regarding
delivery fees, such as free delivery over certain order amounts
only apply to UK mainland postcodes (excluding the Scottish
Highlands). For all other postcodes, please contact us for a
Some items because of their size and weight will attract an
additional handling / shipping cost. Where this is the case we have
shown this clearly on our website.
We assume that the delivery address will be accessible by a
large lorry (40'-0"). If not please let us know at time of order -
and about any restrictions, for example, if the road is subject to
a vehicle weight or width limit. Items can only be delivered to the
'kerb-side'. We must ask that you provide or arrange assistance
unloading the goods as the delivery driver is not allowed to assist
with this beyond the kerb-side.
On rare occasions some items maybe out of stock which might
delay your order. If this happens, we'll let you know straightaway.
As soon as they come back into stock we will dispatch them
Please see our Returns Policy for full details.
On Receipt of Goods
It is essential that some one is present at the delivery address
on the date of delivery to sign for the goods. Your signature
represents a legal statement from you, the customer, that the goods
have been received in good condition so it is essential that you
inspect the goods thoroughly before signing for them. We will be
unable to accept claims for damage if the goods have been signed
for. See the Damages section
in our Terms of Purchase for further details).
For more information on deliveries - check our Terms of